Press Release TuVox First To Step Up to Six Hour Speech App Challenge TuVox to participate in the Speech Solutions Challenge at Zelos Group's VOX Showcase at SpeechTEK 2003 LOS ALTOS, Calif. — July 22, 2003 — TuVox, the pioneer in Conversational Voice Response (CVR™) applications for call centers announced today it would participate in the Speech Solutions Challenge during Zelos Group's VOX Showcase at SpeechTEK 2003. TuVox will lead one of up to six multi-vendor teams that will have six hours during Zelos Group's VOX Showcase to devise and deploy the most flexible and sophisticated Voice Self-service solution possible for a pre-selected application. The application will be unknown to the vendors until the day of the Challenge. "We are looking forward to participating in the inaugural Speech Solutions Challenge and being part of this demonstration of new technologies that are moving speech-enabled Voice Self-service into the mainstream of enterprise software, said Steve Pollock, TuVox Executive Vice President and Co-founder. The Speech Solutions Challenge is an excellent opportunity to showcase how our linguistic technology fundamentally changes the way speech applications are created, lowers cost barriers and provides a conversational experience that will accelerate the use of Voice Self-service." "We are pleased that TuVox is our first Speech Solutions Challenger and we look forward to having other industry leaders take the Challenge", said John Kelly, CEO SpeechTEK. "The Speech Solutions Challenge will serve to demonstrate that speech can be built faster and more cheaply than today's average IT executive realizes." TuVox CVR™ allows a wide range of speech applications — from call routing to voice knowledge bases to automated transactions to database lookups — a range that cannot be provided by traditional speech automation or touchtone Interactive Voice Response applications. TuVox deployed the world's first commercial voice-enabled knowledge base technical support application in January of 2001, and continues to be the leader in this fast-growing market. TuVox CVR™ includes state-of-the-art tools for speech application development that allow applications to be deployed more rapidly and updated more quickly than existing speech development tools. TuVox CVR™ includes innovations such as automated topic identification and grammar generation and reduces by up to 10 times the coding required with traditional approaches. About TuVox TuVox customers include high technology companies such as Activision, Handspring and TiVo, and healthcare companies such as Definity Health. For a demonstration or more information, visit: www.tuvox.com TuVox and CVR are trademarks of TuVox Incorporated. All other company or product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated. . |
