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Press Release OmPrompt Selects TuVox to Provide Voice Self-Service for the Transportation Industry CUPERTINO, Calif. January 30, 2006 TuVox, the leader in enterprise speech applications, announced today that it has delivered to OmPrompt, the leading provider of messaging platforms for supply chain integration, a speech application that dramatically accelerates the collection of supply chain logistics information. The TuVox speech application enables employees of transportation companies to use voice self-service to quickly and easily provide proof of collection and proof of delivery at the exact time of transaction. The collected data is validated on-line and automatically converted by OmPrompt into any data format requested by the transportation companies and integrated in real-time into their logistics system. OmPrompt will provide this solution in a hosted paid-per-transaction model to transportation companies around the world. The first solution is currently being deployed for a transportation company in Europe and will be announced in the next 30 days. Traditionally transportation companies have been using time consuming channels like fax or expensive handheld devices. Many supply chain players, such as truck drivers, are mobile and need a low-cost solution to provide accurate information on product collection and delivery to major transportation companies. OmPrompt was looking for a speech solution that is easy to use by transportation personnel to deliver real time logistics data without the need to use expensive handheld devices. With the joint OmPrompt and TuVox solution, transportation companies will be able to more efficiently manage the accuracy of logistics systems and will benefit from a dramatically accelerated billing and cash collection process. "We selected to partner with TuVox because the company best demonstrated a combination of expertise in speech and commitment to customer success," said Stephen Byrne, co-founder and executive director at OmPrompt. "By incorporating speech to provide our customers with a new and cost-effective channel that augments other confirmation channels, we are confident that they will not only see remarkable productivity benefits but also a significant impact on financials." "We are excited to have OmPrompt as our first European customer. This joint solution will deliver significant cost and productivity benefits through voice self-service to logistics and transportation companies." said Alexander Evans, international managing director, TuVox. "This new relationship also demonstrates TuVoxs continued expansion internationally which is top of mind for 2006." About OmPrompt OmPrompt provides a hosted intelligent messaging service that enables all participants in the supply chain market to connect and communicate freely in any format for data to data, document to data and voice to data. The service greatly accelerates the ramping of trading communities in the supply chain and electronically enables all participants whether they use conventional data interchange, paper documents or voice. www.omprompt.com
About TuVox
TuVox is a leading provider of On Demand speech applications, empowering companies to deliver superior caller experience through the voice channel. Available as a hosted or on-premise solution, TuVox's award winning applications are easily customized to your business and can quickly be updated in response to business changes. TuVox speech applications automate virtually any type of call, including natural language call-routing, self-service transactions and interactive customer support. By delivering a superior caller experience, TuVox speech applications increase customer satisfaction and improve the adoption of voice self-service. TuVox customers include companies such as ABN-AMRO, AvMed, British Airways, Canon, Charter Communications, Gateway, Netflix, Office Depot, Time Customer Service and TiVo.
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